These Terms & Conditions apply to users who visit this website, submit enquiries, request consultations, or engage Sparkbridge Innovations for technology services.
Use of Website
This website is provided for general information about Sparkbridge Innovations, our software development services, technology capabilities, products, and business communication channels. By accessing this website, users agree to use it lawfully and responsibly.
Company Services
Sparkbridge Innovations provides Information Technology and Software Development services including custom software development, automation systems, API development, API integrations, cloud deployment, dashboards, database solutions, support, and maintenance.
Project Scope and Engagement
Any paid project, customization, integration, implementation, support, or maintenance work is subject to a mutually agreed scope, commercial proposal, invoice, statement of work, service agreement, or written confirmation between the client and Sparkbridge Innovations.
Client Responsibilities
Clients are responsible for providing accurate requirements, access credentials, third-party platform permissions, business rules, content, approvals, testing feedback, and any information required for successful delivery of the requested technology solution.
Third-Party Platforms and APIs
Some solutions may connect with third-party APIs, cloud providers, third-party providers, data providers, software platforms, payment gateways, messaging tools, or hosting services. Their availability, pricing, policies, performance, and changes are controlled by the respective third-party providers.
Intellectual Property
Unless separately agreed in writing, pre-existing tools, libraries, frameworks, reusable code, templates, internal utilities, and technical know-how of Sparkbridge Innovations remain the property of Sparkbridge Innovations. Client-specific deliverables are governed by the applicable project agreement or invoice terms.
Payments and Refunds
Fees, milestones, subscription charges, maintenance charges, support charges, and implementation costs are payable as agreed with the client. Refund handling is governed by the Refund Policy published on this website or by written terms agreed for a specific engagement.
Support and Maintenance
Support, updates, monitoring, bug fixes, enhancements, and maintenance are provided only where included in the agreed project scope, support plan, maintenance plan, or written service arrangement.
Limitation of Liability
Sparkbridge Innovations is not liable for indirect, incidental, consequential, business, operational, data, platform, network, third-party losses arising from use of this website, third-party systems, or delivered software, except where liability cannot be limited under applicable law.
Changes to Terms
Sparkbridge Innovations may update these Terms & Conditions from time to time. Continued use of the website or services after updates means the user accepts the revised terms.